[Resolved]  DishTV — charging extra by activating unwanted costly channel without my permission

Address:mumbai

Dear team,

Please note that, the dish tv providers use to activate unwanted costly tv channels in my without my permission. It directly increases 20-25% of my monthly charge.

After this when i call to dish tv customer care they say it locked for 30 days an not be dis-activated.

They also saying that it never be activated without my permission. They are telling lie on my face.

I need proof of my permission.

It really feels like robbery.

My customer details are as below-

Vc no. : [protected]
Name: tekbahadur singh
Registered mob no.: [protected]
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Aug 11, 2021
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
May 13, 2020
DishTV Customer Care's response
Dear Tekbahadur,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
May 13, 2020
DishTV Customer Care's response
Dear Tekbahadur,

As per our telephonic conversation on [protected], we wish to inform you that Cooking Active add on pack and Ayushmaan Active add on pack has already been deactivated with effect from 13.05.2020 and your next recharge date is 8th June 2020.

Regards,
Online Team
DishTV
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