DishTV — Cheating by dishtv by not giving full information about hd setup box

Address:Pune, Maharashtra
Website:www.dishtv.in

On persuasion by your marketing people reg.hd conversion from normal set up box, I was cheated thoroughly.. My dish tv sc.no.[protected], Iam using the dish for the last five years satisfactorily. Now I have opted for exchange to HD set up box, on concrete promise, that my present normal platinum pachage ofRs.480/-pm would continue and all existing channels of telugu, hindi, news, etc would continue. On installation of HD box, my existing telugu(40)channels are restored, by addition of Rs.20/-in the name of telugu super pack, only one channel of telugu is comming in HD, EXISTING, DISCOVERY, GEOPLANET ETC. stopped..If this is not cheating what else is. If your people cannot give full information about HD channels, what is the use of paying RS.999/- for the exchange. I would request you to withdraw extra charges, restore all existing channels, to avoid the bad publicity in the name of marketing...v.sreeramulu, customer
Was this information helpful?
No (0)
Yes (0)
DishTV customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer( v.sreeramulu),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Dear Customer( v.sreeramulu),

As per our conversation with you on phone no.[protected], we have changed your pack to South New Platinium Sports Rs 414 S T S B C K K C Pack at Rs 475 per Month . For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information