[Resolved] DishTV — complaint about to give chance to change selection of pack

Anvi Arya

from Patna, Bihar

Address:

802301

Please provide information about selection of pack itself as per requirement. That time i recharge 600 regarding one time payment for three month services and get one month benefits for tv add offer like charge 3 months and get 4 months. But my next recharge date is only upgrade 3 month why. I don't know. Previously activated pack 99+3 other packs and then my family member activate one additional pack i. E 99+4 packs but i have to change my offer and get 4 months upgraded recharge date. How it is possible pls help and change.

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Sep 2, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2017

DishTV Customer Care's response Dear Anvi Arya

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV