[Resolved]  DishTV — complaint not attended, complaint no.[protected], vc no;[protected]

I am not getting any response/status from you regarding my complaint, when it will be attended. Since after the cyclone, i am getting error code 301, dish tv should inform the time limit, in which my complaint will be resolved, i am in dark, not to decide either to leave you or i may explore other alternative, dish tv customer care executive told me to give an email with complaint number, even today i did not get any reply. Nodal officer also same reply of no use to me. Since i have balance in my account, i have no option but to wait, but question is that how much to wait. Ultimately i have to choose other alternative seeing no hope from dish tv, such bogus customer relation & service
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Aug 10, 2021
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
May 28, 2020
DishTV Customer Care's response
Dear Ashok,

We regret the inconvenience caused to you. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
May 29, 2020
Updated by ASHOK MAITI
No to able to send mail Email id you provided .You can easily get my contact number from VC No. & complaint id.Since you have no intention to resolve the problem, you will not take pain to find it out.My contact number already shared with your Nodal Officer, in email; sarbani.[protected]@dishd2h.com, .Yesterday i got a call from your service provider.The man on other side wanted to know whether i am ready fix my problem today which i agreed instantly but till now at 6 PM, no one turn down .I called the number from which i got call but he did not answer my call.Oh what a pathetic service!
Verified Support
May 29, 2020
DishTV Customer Care's response
Dear Ashok,

We are unable to track your detail, thus, request you to please share your registered mobile number with us at [protected]@dishtv.in. so that we can look into the matter and help you out in the best possible way.

Regards,
Online Team
DishTV
May 29, 2020
Updated by ASHOK MAITI
Not able to send email to [protected]@dishtv.in .Please provide me another e mail id
May 30, 2020
Updated by ASHOK MAITI
What is [protected] ? No intention to solve or you have no such infrastructure to solve customer complaint just avoiding the responsibility to customer by giving false email id
Verified Support
Jun 06, 2020
DishTV Customer Care's response
Dear Ashok,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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