[Resolved] DishTV — complaint raised twice through email at - [protected]@dishtv.in but dint get any response | |
Dear sir/ ma'am, Below mentioned is the subject and email sent to [protected]@dishtv on 11th nov 2017 and 13th nov 2017: Sub: north: all sports quarterly pack not activated. I have recharged v. C no [protected] with rs - 891 (All sports quarterly pack) for 3 months as mentioned in the dishtv.in website. Screenshot of the website is attached with this mail. After the recharge i checked messege displayed in t. V - my account. And i realized the recharge has validity for around 2 months only not 3 months as mentioned in the dishtv website. I contacted the customer care rep. They informed me the price of all sports pack for 3 months will be around 1100 rs. I seek clarification on this issue. I made payment of 891 rs for 3 months all sports pack. But now i feel cheated. Kindly do recharge my account as mentioned in the website. Sincerely, Was this information helpful? | |
Dec 28, 2017 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Nov 14, 2017 DishTV Customer Care's response Dear Israr123 Hope you are doing good. We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |
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[protected]
Israr123
Hope you are doing good.
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.
Regards,
Online Team
DishTV
Hope you are doing good.
As per our conversation with you on 7903904766, information is given about package price and Discount offer. Moreover, we have already received advanced request to remove add-ons. Furthermore, Feedback has also been taken to show Pack prices with GST and passed it to the concerned department.
Regards,
Online Team
DishTV