[Resolved] DishTV — connection issues... even i paid the fee for 5 months.. vc number [protected]

New Updates

Address:

Hoshiarpur, Punjab, 146001

Hi

I got the recharge till may 2019... Still today after 3 days i switched on my tv n it says no available balance... Its not the first time it happened to me.
Every other day i have to call them n ask them to start it... I dont understand if i paid the amount and what the hell am paying for.. If i cant watch the tv..
Everytime i have to waste my time with this guys n they are not doing anything
When they take full payment with additional charges... N then not evening providing proper... So are we #...
And even the customer service is so rude.. They put me on hold n even disconnect the call
Firstly the dont provide appropriate service... Secondly they behave like if we are # n we as a customer are wasting their time by calling them.
Its my valuable time that am wasting with their customer service people.

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Mar 31, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

DishTV Customer Care's response Dear Customer (New Updates),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Feb 26, 2019

DishTV Customer Care's response Dear Customer (New Updates),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV