[Resolved] DishTV — customer care not responding

rajanikumar dabbara

from Delhi, Delhi

Address:

560030

For regarding my query is video only coming and audio not getting, he said technician will visit and he will resolved and they will charge 200rs, I said it's not my issue why I have to pay the money, because of this i asked him to disconnect my dish tv and revert recharge money, he is not responding and he said he won't take complaints. But again i asked him to take a complaint for disconnect my dish tv, he is silent and not talking with me, kept side.

After 13 min He is telling thare colleges, customer is not disconnected call, i told him if not responding i will go for complaint then also no response, after that he disconnected my call.

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Aug 6, 2019

Complaint marked as Resolved

It's automatically resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2019

DishTV Customer Care's response Dear Rajani,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Jul 24, 2019

Updated by rajanikumar dabbara [protected].

With out visiting technician, how this issue resolved.
Last time also same i called to customer care for few channel are not coming, they said technician will come and resolved. But with out coming its resolved.

It means Dish tv guys only creating problems, after calling some how they are rectifying.
This also one type of business to making the money right?..

Verified Support

Jul 26, 2019

DishTV Customer Care's response Dear Rajani,

We are unable to fetch your details. kindly share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Jul 29, 2019

Updated by rajanikumar dabbara Already i shared the details, you can check my previous message, and I shared my dishtv number, you can check based on that to get my details

Verified Support

Aug 03, 2019

DishTV Customer Care's response Dear Rajani,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

Aug 06, 2019

Updated by rajanikumar dabbara Again today facing one more issue, it's showing maa TV is not activated.

This many days it's working but now it's showing this error

Aug 06, 2019

Updated by rajanikumar dabbara It's star maa, not maa tv

Verified Support

Aug 07, 2019

DishTV Customer Care's response Dear Rajani,

In order to assist you, we request you to share your registered mobile number with us at [protected]@dishtv.in, so that we can look into the matter and help you out in the best possible way.

Regards,
Online Team
DishTV

Verified Support

Aug 16, 2019

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Comments

vikku9027

from Mumbai, Maharashtra

My name is wrong on my dishtv account, please change it as soon as possible.
my name is rajeshwar prasad but in my account it is rajendra pratap.

DishTV Customer Care's response, Jul 24, 2019

Verified Support

Dear Vikku (vikku9027),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Aug 1, 2019

Verified Support

Dear Vikku (vikku9027),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV