[Resolved]  DishTV — customer care service

Address:831014
Website:dishtv.in

I had opted for the dishtv 3ka4 offer in which doing recharge for 3months gets you a 1month service free. On 15th july, the channels which were supposed to show on the all sports pack subscribed by me were showing 101 unsubscribed error. I tried calling the dishtv customer executives, and the people at their customer end were knowingly not acknowledging my voice and repeatedly saying that they can't hear me. This went on with for around 10calls.
I then wrote an email to them regarding the issue wherein the call centre executives sent the technicians 3 times and all of them that the issue can only be resolved through customer care end but the dishtv executives failed to acknowledge the same and upon requesting to speak to the supervisor, those executives disconnected the call. This happened to me at least 5 times.
I guess it's been a norm at distv to harass the customers wherein they ask the customers to subscribe the offers such as 3ka4 and not give the service.
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Sep 2, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2017
DishTV Customer Care's response
Dear Anuj Khosya

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Jul 23, 2017
Updated by Anuj Khosya
Dishtv,
Had you guys read the post properly you would have noticed that I had contacted customer care number of times despite which the solution is not in sight.
Verified Support
Jul 24, 2017
DishTV Customer Care's response
Dear Anuj Khosya

Hope you are doing good.

We request you to kindly share your registered mobile number so that needful can be done.

Regards,
Online Team
DishTV
Verified Support
Jul 31, 2017
DishTV Customer Care's response
Dear Anuj Khosya

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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