[Resolved]  DishTV — customer care services policies...

Address:	Kolhapur, Maharashtra, 416008
Website:	www.dishtv.in

Request to update the pbc pack immediately.
Request for pick by channel with reference number 236509 has been submitted successfully. We'll call you within 24hrs
To,
The customer care officer,
Dish tv,
As per my last email request i could not get the expected service instead of that i have got call from your cco office,
They told me that the locking period problem as per your so called policies and unable to add one additional channel i. E. Sony ten 3, in these reference i would like to note following questions to your present worst customer care policies which are not in favour of client but only favours dish tv"s malpractices and i strongly protest and not willing recommend to go for dish tv.
In pbc : pack
Our expectations are you must provide us an access to add or remove channel at any time with same total costing or extra additional costing and that can be adjusted in same previous payments, without going to choose all previous channel procedures, in this reference see the following issues...
Have you have checked whether this criteria is fulfil or not?
In such case only single telephonic or written request of channel addition or deletion is not sufficient?
How much time is required to activate such activity i am trying for the same since five days and still not getting just a single channel sony ten 3 with my previous pack or different pbc pack selection. Check my all requests regarding the same without bias.
In pbc why rs, 150/- purchase is compulsory which is also not along with all taxes?
Why your confirmation call is essential after purchase?
Why we are not getting only our purchased channels and national free channels (Zero costs)?
Why you people provide us devotional channels which are only spreading superstitions in society and which we are and many peoples not willing to see and waste our time? Does it fulfill the fundamental use of television criteria i. E. Entertainment, information and education?
If we select rs. 150/- pcb what is the price of our pcb pack along with taxes? Is it 177 with 18% or more?
What is the meaning of pcb pack as per common sense? Is it only selected channels of client or your interference in his privacy?
All above issue are serious for us and expecting your written reply and not your calling time pass strategies, because we are clear about the power of media in social mind.
Expecting you understand it very well and correct it in favour of customer if you really want to care otherwise simply close it immediately and only apply your business packs without hidden charges and cultural agenda.