[Resolved] DishTV — dd channels from free bouquet are not seen

PradeepKulkarni25

Address:

Pune, Maharashtra, 411029

I am subscriber of Dish TV. I have subscribed to 4 different bouquets to the tune that I am paying almost Rs 600 per month. However I am not able to see any channel from DD free bouquet ( 25 channels ) or from BST North free bouquet. When I last contacted Dish TV office, they were unable to resolve.
Will anyone describe the procedure how to activate free DD channels ? Is that related to set top box ? I have Dish NXT HD set top box. Pl. resolve this issue.
I am on lot of tours, so if Dish TV contacts me by phone, I am unable to pick. Pl. explain by email to sort out this issue.

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May 10, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2019

DishTV Customer Care's response Dear Pradeep,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Apr 01, 2019

Updated by PradeepKulkarni25 I am generally on tour. Calling me on mobile will not be possible.
Give me solution by written reply.

Verified Support

Apr 01, 2019

DishTV Customer Care's response Dear Pradeep,

Apologies for the inconvenience. Kindly share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Apr 09, 2019

DishTV Customer Care's response Dear Pradeep,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV