[Resolved]  DishTV — discontinued service + no response/ resolution on subscription & bill details + no transparency

Website:

www.dishtv.in

I am highly unsatisfied with the services of dish tv subscription service and i demand the following -

1) since jan-18 first week, we are not able to record any program on our set top box (Vc number [protected]) because of which we are facing inconvenience and not been able to avail the full subscribed service.

2) as per subscription invoice for dec-17, my pack is "hd world" with monthly subscription charge of inr 512 per month. I don't find a standard pack with the name of "hd world". I have requested dishtv to email me the list of all channels under my subscription plan (Hd world) and breakup of cost (In case of they charge for any add-on service) but didn't hear from them since jan second week despite of assurance to provide the same by their telecom executive on phone. Thus, i can say i am not able to find any such clarity / transparency from dish tv in this regard. Please provide the same by return email.

3) in addition, we find that despite of subscribing hd pack (Hd world), a lot of hd channels are blocked again and again by dish tv and repetitive reactivation request (As advised by your executive on phone) is annoying and not possible. I demand that all the channels under my subscription plan must remain activated for all the time during the active subscription period. Please confirm by return email that this shall be ensured with immediate effect.

4) also email me full channels lists under various hd subscriptions packs so that i can chose a more cost effective pack.