[Resolved] DishTV — dish antenna not working sine 3 months. but customer care not responding, so many times intimated

naveen12071981

from Hyderabad, Andhra Pradesh

Address:

C/O Chandra shekar yadav, G1, Anasuya apartment, plot no. 15/P, opp. Ambika vidhya mandir, Datta Sai Nagar colony, Miyapur, Hyderabad, 500049

Dish tv, vc no. [protected]. Name: naveen kumar
Dish tv has been not working, i have been intimated to customer care so many times through telephonic conversation. They says that with in 24-48 hours problems will solve, but since 3 months it is not solved.
In the summer vacant children are torturing for tv. Dish tv customer care also neglecting.
I have been getting messages to mobile regarding recharge & dish offers continuously from dish tv... But customer care not taking care..
Even though continuously recharging the tv.
Please solve the problem as soon as possible

Registered mobile: [protected]
Alternative mobile: [protected]

Was this information helpful?

No (0)

Yes (0)

Jul 6, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2019

DishTV Customer Care's response Dear Naveen,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Jun 04, 2019

DishTV Customer Care's response Dear Naveen,

As per our telephonic discussion on the number [protected], you confirmed that channels related issue has been resolved. Moreover, we have taken feedback that service complaints should be resolved within TAT immediately by Technician. Kindly let us know if you need any further assistance.

Regards,
Online Team
DishTV