Submit a Complaint
Satellite, Cable DTH TV
DishTV

[Resolved]  DishTV — dish dth not start service as per new rules of trai

Address:Chennai, Tamil Nadu, 600069

I have been dish dth with vc no [protected]. I rechargedy account as per new tariff guidelines for ₹300 and selected my own package on 6th feb. But till today 8th feb, my service has not resumed and even after multiple calls dish tv could not resume. Please help to compensate with additional 2 days as per my payment date and take penal action against dish dth for negligence in service
Was this information helpful?
No (0)
Yes (0)
Mar 11, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2019
DishTV Customer Care's response Dear Manikandan,

Thanks for reaching out to us. Be rest assured that your request has been registered with us. We are in the process of moving everyone to their selected choice. Over the next few days, you will get a notification regarding the same. Till then, your entertainment will continue on the basis of your current pack.

Regards,
Online Team
DishTV
Feb 12, 2019
Updated by manikandan iyer Hi,
thanks. but only the base pack has been activated. my alacarte channels have not been added. i have raised multiple request through sms and also online. The token no. is [protected]. Pls get it checked and acted upon.
Complaint comments 
1 Comment

Related DishTV reviews

[Resolved]DishTV - Dish TV not working and technicians charge again and again[Resolved]DishTV - Recharge done not updated1[Resolved]DishTV - worst, cheating, lying, greedy, fake, fraud, disgusting and shameless silly stupid greedy customer care, namesake senior and dish tv3[Resolved]DishTV - Stop Calling[Resolved]DishTV - DishTV activated Ayushman Active channel without consent
View all 5401 DishTV Reviews

Comments

I have calling from 2 days but from customer care executive not providing any answer and technician not visited site from last 15 hours to change the set top box.

My registered mobile number- [protected]

My VC number is - [protected]
Reply
Kaustubh009's reply, Feb 3, 2019
I have calling from 2 days but from customer care executive not providing any answer and technician not visited site from last 15 hours to change the set top box.

My registered mobile number- 8668222250

My VC number is - 01500848217

From dishtv technical executive told that technician will visite in 4 to 24 hours but still not got any call from him also no any customer executive is receiving the call.
DishTV Customer Care's response, Feb 9, 2019
Verified Support
Dear Kaustubh,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Feb 11, 2019
Verified Support
Dear Kaustubh,

As per our conversation on 8668222250, you confirmed that SD to HD conversion has been done. Moreover, your new VC number is 02541541336.

Regards,
Online Team
DishTV

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    View all 5401 DishTV reviews & complaints
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information