[Resolved] DishTV — dish tv account deactivation and customer care not answering

gaurav.zxz

from Dirba, Punjab

Address:

Panchkula, Haryana, 134116

Vc number [protected]. This has become completely a joke. You guys are totally fooling customers. I recharged my account and the other day that i m getting deactivation message and asking to recharge again. Moreover the main problem is when i am trying toll free numbers
[protected],[protected] they are putting the phone in a queue for 8 or 10 min and then cutting it off. I could never reach them. Their 8 min of waiting time is like an hour. I am listening that your current waiting time is 8 min and it is going on from last 15 minutes. This is really funny, isn't it?

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Apr 5, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2019

DishTV Customer Care's response Dear Gaurav,

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Mar 05, 2019

DishTV Customer Care's response Dear Gaurav,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV