[Resolved]  DishTV — dish tv are sheer cheats...

Address:	New Delhi, Delhi, 110034
Website:	www.dishtv.in

Dishtv dth service provider is deliberately hiding information from customers. I have subscribed service of 15 sd channels under pick my pack service for my sd+ set top box. I am repeatedly told your channels are activated but yesterday i got to know out of 15 channels i won't able to watch 8 channels because my settop box is not compatible for those.

Dishtv dth has happily received 3 months subscription money from me for all 15 channels and in process of receiving money nobody has never told me this compatibility issue.

Dishtv dth service provider is clear sheer cheat for me. They should justify this cheating.

I requested nodal officers to step in but they seem to me a fake email addresses just to comply trai grievance redressal guideline. I, very well know trai grievance guidelines about reaching nodal officers but dish have sleeping nodal officer firdous, [protected]@dishtv.in or nodalofficer. [protected]@dishd2h.com.

Dishtv customer care are deliberately not generating complaint numbers for these issues and ignoring resolution. I can't listen to their senseless customer care executive. It took me hours to explain them issue. This is torturous.

I requested their nodal officers to bring to me some answers from dishtv, dth service provider which they are ignoring to answer.

1. Why should not i think that dishtv service provider is stealing money from customers as technical up gradation of set top boxes without at customers' will?

2. Why dishtv has not declared these up gradation over their website or given any public notification?

3. If sd boxes or channels are not compatible with present set top boxes then why these appear on theirs website under sd categories?

Please tell me how can i bring such misconduct done by such service provider to trai.

Thanks