DishTV — Dish tv expects me to send refresh command every day, without that I cannot see subscribed channel

DishTV — Dish tv expects me to send refresh command every day, without that I cannot see subscribed channel

S Sanjaypgodbole from Pune, Maharashtra Nov 7, 2021 Dec 1, 2021 This thread was updated on Dec 1, 2021

Dish TV is just ###. I get 'channel not subscribed' error EVERY DAY. They are just telling me how to send a refresh command. For that moment it solves the problem, but next day I get same error. Once in a while it's ok to refresh the account, but not every day!! After paying for channel I just don't want to see this error. But ### at dish tv are not willing to fix this bug permanently :( Was this information helpful? No (0) Yes (0)
DishTV customer support has been notified about the posted complaint. Verified Support Nov 10, 2021 DishTV Customer Care's response Dear Sanjay, Hope you are doing good. We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Verified Support Nov 17, 2021 DishTV Customer Care's response Dear Sanjay, Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance. Regards, Online Team DishTV Nov 18, 2021 Updated by Sanjaypgodbole VC number: [protected] Nov 18, 2021 Updated by Sanjaypgodbole VC number: [protected] I have sent mail to [protected]@dishtv.in Verified Support Nov 20, 2021 DishTV Customer Care's response Dear Sanjay, We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@dishtv.in. Have a nice day. Regards, Online Team DishTV Nov 27, 2021 Updated by Sanjaypgodbole [I was out of station for a week, so replying late. I have sent email also.] Only for one day I could see channel that I wanted. Next day same problem again. I can see subscribed channel only after sending refresh command. But why I am required to send this command every day?? Issue is NOT resolved. Fix it immediately. Dec 01, 2021 Updated by Sanjaypgodbole Hello, I called your customer care people representative. She kept telling me "refresh command is sent, check now". My problem is "why I am required to send this command every day". I called 4 times and talked to your 4 representatives. Nobody could understand real problem. Unfortunately you people don't have technical skills required to fix this issue permanently. Looks like I have to move to Tata sky.
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