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[Resolved]  DishTV — dish tv not telecasting dd chandana channel

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I am having dish tv connection. Since october 2017 the operator is not transmitting dd chandana channel. Other dd channels i am getting except chandana. On inquiring the operator asked me to change the stb by paying extra amount. Kindly clarify whether it is mandatory for the private operator to transmit this channel or not? Kindly do the needful. My vc card number of dish tv is [protected]. I have already sent a mail to the dish tv operator for which he has not replied.
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Jan 30, 2018
Complaint marked as Resolved 
The STB is replaced by HD, on payment of Rs 600=00, now DD cahnadana getting okay
DishTV customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2018
DishTV Customer Care's response Dear Customer(telecom123),

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Jan 17, 2018
Updated by telecom123 mobile number [protected]. VC card no. [protected]
Verified Support
Jan 22, 2018
DishTV Customer Care's response Dear Customer(telecom123),

In order to assist you, please share your registered mobile number at [protected]@dishtv.in so that needfull can be done.

Regards,
Online Team
DishTV
Jan 25, 2018
Updated by telecom123 as per your requirement i hav given my mobile number and vc no. but still no action.
Verified Support
Jan 30, 2018
DishTV Customer Care's response Dear Customer (telecom123),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 
1 Comment

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Comments

My vc no [protected] custmer care not pick up call averege time 2 minute 5 second repeat then 1 hour and technician visit not proper satisfied please help me
Reply
DishTV Customer Care's response, Jan 19, 2018
Verified Support
Dear Aamin Khan,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jan 27, 2018
Verified Support
Dear Aamin Khan,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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