[Resolved] DishTV — dish tv not working signal showing red in set top box and not green

sanjaydas75

from Lala, Assam

Address:

Kamrup Metropolitan, Assam, 781022

Hi
I am a customer of dish tv and had taken non stop pack till 2020 april paid in advance. But every now new than my dish tv is not working and signal in set top box showing red and not turning to green even after repeated complaints.
The same problem was there few months back too. When i call customer service they say we have to send technicians and you have to pay for service and dish tv set top box. It's a new connection and not even 3 years so why should i pay.

Already i had paid in advance till 2020.
So request to collect the same from my house and refund my hard earned money till april 2020.

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Mar 28, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

DishTV Customer Care's response Dear Sanjay,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Feb 23, 2019

DishTV Customer Care's response Dear Sanjay,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV