[Resolved]  DishTV — Dish Tv people

Address:Ambala, Haryana, 133001
Website:www.dishtv.in

These people are making fool of customers. I have done a full year recharge with hd channels but all of sudden they have stopped the subscription of my hd channels. I have been calling their customer care from last 24 hours, everytime they just tell me to follow same technical steps again and again. The people sitting in customer care have no knowledge, they are just robots speaking the language which has been given to them in written. They even dont know what is the problem, as per knowledge i have told them that they have unsubcribed the hd channels but they are not ready to listen. I am very fed up from dish tv right now. I dont know what should i do now, as these dish tv people have my money, i already recharged my setup box and they are not giving me services as per their policy. Please take some strict action against these people so that they will not able to fool other citizens.
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Aug 19, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Jul 10, 2017
Updated by sugandha29
These people are making fool of customers. I have done a full year recharge with hd channels but all of sudden They have stopped the subscription of my hd channels. I have been calling their customer care from last 24 hours, everytime they just tell me to follow same technical steps again and again. The people sitting in customer care have no knowledge, they are just robots speaking the language which has been given to them in written. They even dont know what is the problem, as per knowledge i have told them that they have unsubcribed the hd channels but they are not ready to listen. I am very fed up from dish tv right now. I dont know what should i do now, as these dish tv people have my money, i already recharged my setup box and they are not giving me services as per their policy. Please take some strict action against these people so that they will not able to fool other citizens.
I have already made a complaint to them yesterday but there is no resolution still. My complaint number is[protected]
Verified Support
Jul 10, 2017
DishTV Customer Care's response
Dear sugandha29

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jul 17, 2017
DishTV Customer Care's response
Dear sugandha29

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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