[Resolved] DishTV — dish tv re-installation

Shiv_Hiremath

from Bengaluru, Karnataka

Address:

560010

I have relocated from hyderabad to bangalore and raised a complaint on 12-may-2019 to re-install the dish tv. Dishtv executive informed me that within 1hr issue will get resolved and have followed up with several times. Its more than 48 hrs still my issue is open. Today morning i got a call from service engineer but he is from hyderabad. Just few mins ago again i contacted to the customer care (Anil kumar), he informed that service team is busy so dropped an email to the service team. Even the same thing was told yesterday by other representative. How careless the dish tv team? I don't know whether executives are able to understand the customer's complaints/needs. If they would have understood then i should have get a call from hyderabad and unnecessary they will keep call on hold saying they will transfer to supervisor when i asked them to connect to floor manager they will immediately deny saying they are busy on other calls.

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Jun 17, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

May 14, 2019

DishTV Customer Care's response Dear Shiv,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV