[Resolved]  DishTV — Dish tv recharge

Address:751019
Website:www.dishtv.in

I was recharging for my dishtv account. please find below the account details:-
VC no. : [protected]
Owner: Usharani Mohapatra
Regd Mob. No. : [protected]
Payment made: 1890

While completing the payment, I was redirected to some stupid page freejeeto, the link was https://secure.payu.in/response.php?no_retry=1&code=4&mihpayid=fd289329c09cdc09a...

The page showed the "transaction has failed because the bank servers are not reachable". I tried from the RETRY payment options.
Again the same issue occurred.

Rs 1890 + Rs 1890 i.e Rs 3780 was deducted from my account.

Not even single time my dishtv account has been recharged.

Please either refund my money or update my dishtv account as soon as possible.
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Sep 22, 2016
Complaint marked as Resolved 
My money was refunded to my account within 48 hours after contacting dishtv customer care.
DishTV customer support has been notified about the posted complaint.
Sep 21, 2016
Updated by Jagatjeeta
Half of the money is updated to my dishtv account... Waiting for rest of the amount
Verified Support
Sep 24, 2016
DishTV Customer Care's response
Dear Customer

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Sep 24, 2016
DishTV Customer Care's response
Dear Jagatjeeta

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Sep 26, 2016
DishTV Customer Care's response
Dear Jagatjeeta Mohapatra

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Hiii my name is jigar pandya my dish tv number is [protected] & my mobile number is [protected] my problem is while watching tv my dish tv gets automatically turn off & turn on in every 5 minutes i have called dish tv twice for a complain but then also problem doesnt solved plzz help me out.!!!
DishTV Customer Care's response, Sep 24, 2016
Verified Support
Dear Er Jigs Pandya JD

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Sep 26, 2016
Verified Support
Dear Er Jigs Pandya JD

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at write2us@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV

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