[Resolved]  DishTV — Dish Tv - Regarding activate

Address:492006

Dear Sir/Madam

I have been experiencing since the past few months, My TV is not
activated when I recharge. I called customer care multiple times,
Nevertheless, my TV is not activated. I am very worried. The thing is
that I recharged Rs 300 on dated 01st April, 2017 and I got msg to
activate my tv and got my transaction details which are as follow-
trans ID: VQ[protected]
v.c no: [protected]
amount: 300.00
date-time: Apr 1 2017 8:35PM
status: recharge successful

I called to customer care and sent message in "CALL ME" by 57575 at
before 21 hours. No response has been made by customer care. Tomorrow,
on dated 02nd April, 2017, I re-sent message in CALL ME by 57575, I
responsed by Customer Care and complained regarding inactivate code
102. I have called several time by MissedCall on [protected] but no
any response. My Dish Tv is not activated till date and till time.

Please consider my request and solve the problem in any future.

I am livelong consumer of your Dish Tv. Otherwise, I will be forced to
complain a libel in the Consumer Forum.

Yours Faithfully,
v.c no: [protected]
Venudhar Routiya
Raipur (C.G.)
[protected]
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May 8, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2017
DishTV Customer Care's response
Dear venucgvs

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Apr 07, 2017
DishTV Customer Care's response
Dear venucgvs

We tried to reach you on [protected] but there was no response. Please write to us with alternate mobile number and email ID at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Respected Dear Dish TV Customer Support,

I inform you that I am going to complain in the District Consumer Forum, Raipur (C.G.) on dated 05th April, 2017. I am not happy to service of Dish TV team and I have had trouble somtime.

Thanking you

Yours Faithfully,
v.c no: [protected]
Venudhar Routiya
Raipur (C.G.)
[protected]
DishTV Customer Care's response, Apr 8, 2017
Verified Support
Dear venucgvs

We tried to reach you on 9752024287 but there was no response. Please write to us with alternate mobile number and email ID at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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