[Resolved] DishTV — dish tv setup box not working

mprodge

from Chennai, Tamil Nadu

Address:

Latur, Maharashtra, 413523

My dish tv setup box is not working. I have called dish tv many times for the same but they are asking for more money to get it replaced along with engineer charges.
I used to get many offers from dish tv to replace setup box but couldn't trust on dish tv so not replaced it but now it stopped working.
I have called local dealer he sent engineer and charged 200 as visit charge but not resolved issue and asked for more money to replace the box.
It's really disgusting.
I am using dish tv since last 10 years but now frustrated of its worst cheating service.
Please please do not take dish tv connection they are fraud and cheating customers.

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Dec 29, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2018

DishTV Customer Care's response Dear Customer (mprodge),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Nov 14, 2018

Updated by mprodge Even after sending multiple email to customer [protected]@dishtv.in
There is no use of it. The local dish TV dealer is looting customers and dishtv don't have control on it.

Verified Support

Nov 26, 2018

DishTV Customer Care's response Dear Customer (mprodge),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV