[Resolved]  DishTV — dish tv showing no account balance

Address:Thrissur, Kerala, 680004

My dishtv with VC No [protected] is showing no balance in account even though there is balance more than 2000 rupees. I called customer care so many times and they always do refreshing but no change in status. Please do something. The problem persists for two days now and the customer care representative could not find out the reason still. I found so many people have complained the same issue recently which shows that there is a fault in the system itself
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Jul 23, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2019
DishTV Customer Care's response
Dear Ayris,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Jun 21, 2019
DishTV Customer Care's response
Dear Ayris,

We would like to inform you that we and our service team tried to contact you on [protected] for STB related issue but you were not responding so we were unable to help you regarding this. You can also contact our customer care at[protected] and [protected] so that needful can be done.

Regards,
Online Team
DishTV
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