[Resolved] DishTV — Dish tv terminated connection wrongly and not restoring it after repeated requests | |||||
I have two dishtv connections in registered in my name - one at kolkata and the other at noida. Both the connections naturally have only one registered mobile number, which is mine. As i moved out of noida, i emailed dishtv customer care from my registered email id requesting them to disconnect and terminate my noida connection mentioning the vc number of that connection. Dishtv _wrongly_ terminated my other connection, which is at kolkata. I had ongoing active subscription for my kolkata connection. Disconnection of that service caused immense mental agony and harassment for my mother, who is a senior citizen. She even visited the local dishtv office and asked for restoring the connection. I emailed dishtv customer care again (More than once) asking them to rectify their fault and restore the kolkata's connection. They have not done anything yet. Can any senior personnel from dishtv look into this matter and help to resolve at the earliest? Was this information helpful? | |||||
Aug 17, 2017 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Jul 07, 2017 DishTV Customer Care's response Dear Anjan Chanda Hope you are doing good. We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||||
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Hope you are doing good.
We are sorry for the experience you had. Please write to us about your problem with your VC number and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV