[Resolved] DishTV — dishtv 102. low account balance issue from 3 weeks

[Resolved] DishTV — dishtv 102. low account balance issue from 3 weeks

R Rashed Mohamed

My tv screen is displaying "102 no account balance". I have switched on and switch off the receiver so many times as per the customer care instructions. Customer care is instructing to change the channel to 96. But from this screen i am not able to change my channels. My account is already recharged with full year amount till september 2020 The current switch off date is 06/10/2019? My vc #[protected] Your urgent attention on this matter will be highly appreciated. Mohanan +1 videos Was this information helpful? No (0) Yes (0)
Oct 26, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Sep 24, 2019 DishTV Customer Care's response Dear Rashed, We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Verified Support Sep 24, 2019 DishTV Customer Care's response Dear Rashed, Thanks for sharing the requisite details with us. We have escalated your concern to our team and they will get back to you soon. Regards, Online Team DishTV Verified Support Sep 25, 2019 DishTV Customer Care's response Dear Rashed, As per the telephonic conversation with you on [protected]. We would like to inform you that refresh command has been sent on your connection. Moreover, Keep the STB switch on for the next 15 mins on 96 channel. Kindly let us know if you need any further assistance. Regards, Online Team DishTV
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Comments

Ram naresh mishra

from Bhopal, Madhya Pradesh

I'm also complent 13/09/2019 customer care of Dishtv but till date not Solve my problem.
My VC No. is -[protected]

DishTV Customer Care's response, Sep 25, 2019

Verified Support

Dear Ram Naresh,

We are sorry for the experience you had. Please share your registered mobile number with us at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Oct 3, 2019

Verified Support

Dear Ram Naresh,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV