[Resolved]  DishTV — dishtv charging huge for fta channels and made it mandatory

Address:Ranga Reddy, Andhra Pradesh, 500092

Dishtv has made it mandatory to pay for all fta channels. We need to pay inr 130 + 18% gst in addition to the channels we select.

As per my understanding you need to have minimum 100 channels and pay inr 150 to keep subscriptions alive.

Why should i pay extra in the name of fta channels? Even if i select 'none' for fta channels, it's charging full!

Here's current breakup of my package i am using...
Selected paid channels: 70 (Rs.177)
Fta channels: 0 (Rs. 130)
Dd channels: 25 (Rs. 0.00)
Gst : 18% (Rs. 55.26)

Total: 362.40

You can see... I am clearly paying extra.
Please help.

Regards
Was this information helpful?
No (0)
Yes (0)
May 3, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2019
DishTV Customer Care's response
Dear Nilotpal,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Mar 26, 2019
DishTV Customer Care's response
Dear Nilotpal,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Sir, I am not a dish tv person, but you are misinformed. You have to pay Rs. 130/- as NCF for upto 100 channels. As per your info you selected 70 pay channels + 25 mandatory DD channels =105 channels. So actually you have to pay 130/- + 5/- = 135/- as NCF (5/- for extra 5 channels).
So, you bill should be (130+ 5+ 177) + GST = 312/- + GST = Rs. 368.16/-
Actually your bill is lesser!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information