[Resolved] DishTV — dishtv not providing sony hd packs

ArunavaG

from Kolkata, West Bengal

Address:	Mumbai City, Maharashtra, 400063
Website:	www.dishtv.in/Pages/map.aspx

Dishtv website does not list the hd packs for sony. I had reached out to customer care multiple times and habe also escalated the matter with dishtv - they said they cannot help it and i have to choose from only what is available. I am unable to chose my packs whereas the goi has given me the rights to do so. This is an insult to trai regulations. Expecting strong actions.

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Feb 23, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2019

DishTV Customer Care's response Dear Arunava,

Thanks for reaching out to us. For your convenience, we have created a simple tool that allows you to choose your favorite channels/ pack as per your need. Just click here < https://www.dishtv.in/Pages/map.aspx> and give us your advance request for the change. Please write to us at [protected]@dishtv.in or contact our customer care in case you need any further assistance in this regard.

Regards,
Online Team
DishTV