[Resolved]  DishTV — dishtv service and approach

Address:

Mumbai City, Maharashtra, 410210

I'm dishtv customer and hugely disappointed with cheap gimmicks of dishtv.

Normally i watch tv once in 4 years during fifa world cup.

But when i started watching world cup inaugration on 14th then commentary was in 4 languages viz. Bengali, tamil, telugu and malayalam, i dont understand any one of them. When i check, i noticed that for english one, i need to pay additional money to enable another channel. And customer is suppose to call the helpline number. Tried 7-8 times but not able to make call. Only next day could talk and paid amount to enable english commentary channel sony ten 2 hd.

But whenever small rain or cloudy sky, the video use to stop or lot of pixelization. And today no signal at all.
But surprisingly sony espn in bengali version is working fine with no issue.

Made a call to dishtv helpdesk and did all the steps asked by them. Later spoke to supervisor and again followed steps. But to no avail. I was asked to booked a visit with extra charges. And further charges if card issue or other things.

Money per se no issue but method used and holding customer at ransom and playing dirty and cheap gimmicks has spoiled the name and image of dishtv for me. With first chance will switch over.