[Resolved] DishTV — dishtv setup box not working

Vimjam Ravi

from Mumbai, Maharashtra

Address:

Kandukur,prakasam,andhra pradesh, Prakasam, Andhra Pradesh, 523105

As discussed on call with disth tv customer care multiple times got the feedback that box issue was observed and will be replaced within 24 hours, however as per the check set up box was in warranty and told that techician charges will be taken as 200/-and the same has been agreed to proceed further to resolve the issue and wil be resolved next 24 hours. But till now we did not received any callbacks from technicians and from customer care. So pleae close the issue on priority.

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Dec 18, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Oct 31, 2019

Updated by Vimjam Ravi As discussed on call with disth tv customer care multiple times got the feedback that box issue was observed and will be replaced within 24 hours, however as per the check set up box was in warranty and told that techician charges will be taken as 200/-and the same has been agreed to proceed further to resolve the issue and wil be resolved next 24 hours.BUT TILL NOW WE DID NOT RECEIVED ANY CALLBACKS FROM TECHNICIANS AND FROM CUSTOMER CARE.SO PLEAE CLOSE THE ISSUE ON PRIORITY.

Verified Support

Nov 01, 2019

DishTV Customer Care's response Dear Ravi,

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Nov 01, 2019

Updated by Vimjam Ravi Still issue not at resolved, today morning I recieved call from dishtv Engineer he is saying setupboxs not available at prakasam district, it will take 2day time...

Verified Support

Nov 02, 2019

DishTV Customer Care's response Dear Ravi,

In order to assist you. Please share your registered mobile number, so that we can help you in a better way!

Regards,
Online Team
DishTV

Verified Support

Nov 09, 2019

DishTV Customer Care's response Dear Ravi,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Comments

Ganesh 474

from Delhi, Delhi

Setofbox.not.work

DishTV Customer Care's response, Nov 1, 2019

Verified Support

Dear Ganesh,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Nov 9, 2019

Verified Support

Dear Ganesh,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV