[Resolved]  DishTV — DishTV Smart Hub set top box not working

Address:Navi Mumbai

Hi,

My Rishta smart hub set top box is not working from last 3 weeks. I have raised complaint many times and technician came twice and he told me that set top box need to be replaced but they do not have set top box. Even after 20 days whenever I call the customer care or the technician they are giving same reason set top are not available. From last 3 weeks the set top box is dead and no action has been taken. Request you to take strict action against Dish tv.

Regards
Sachin
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Yes (2)
Aug 8, 2021
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
May 29, 2021
DishTV Customer Care's response
Dear Sachin,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jun 02, 2021
DishTV Customer Care's response
Dear Sachin,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jun 10, 2021
DishTV Customer Care's response
Dear Sachin,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Aug 08, 2021
Updated by Sutarsachin
Still the complaint is not resolved and I have switch to different operator. This is the reason Dish Tv is getting into losses due to not proper customer satisfaction
Aug 12, 2021
Updated by Sutarsachin
You can check the email which I sent to many times.
Verified Support
Aug 20, 2021
DishTV Customer Care's response
Dear Sachin,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

I have already emailed and raised complaint against my set top box issue but no response from last 4 weeks as of now

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