[Resolved] DishTV — DishTV technician takes extra charges from customer

[Resolved] DishTV — DishTV technician takes extra charges from customer

A Abhijeet Shewalkar from Pune, Maharashtra May 30, 2022 Jul 25, 2022 This thread was updated on Jul 25, 2022

DishTV technician in PCMC area Mr. Dalavi has taken extra charges RG6 connector charges (120/- per connector which is available at only 20/- per connector as discussed with customer care executive ), at the time of dishTV fitting on dated 29th May. Even after refitting most of the channels showing no signal, trying to get in touch with dishTV customer service & technician, but both are not giving responses. Very disappointing & worst service by dishTV technician & customer care executive. Requesting to refund 250/- extra charges taken by technician & arrange signals for all activated channels in my package. Was this information helpful? No (0) Yes (0)
Jul 15, 2022 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support May 31, 2022 DishTV Customer Care's response Dear Abhijeet, Hope you are doing good. We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Verified Support Jun 07, 2022 DishTV Customer Care's response Dear Abhijeet, Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance. Regards, Online Team DishTV Jul 25, 2022 Updated by Abhijeet Shewalkar Dear Team, Thank you addressing my concern, technician returned 184/- to me. Sorry i was out of location, so doing late reply. I had already raised my concern on your customer care mail id. but no response form ur side, please get in touch on my registered mobile no. [protected]. But as earlier mentioned there is signal issues for few channels mainly for HD channels has not resolved. Kindly do the needful.
Add a Comment	Share
Submit Close