[Resolved]  DishTV — Don't buy online - your installation will be delayed by unlimited days.

Address:Bangalore, Karnataka, 560068
Website:www.dishtv.in

I have ordered Dish HD+ buy paying Rs.1900/- online under Req.No.[protected] on 27th June 17 but still no installation happened. They supposed to come for installation on 29th June. The dealer says set top box not available at the moment, they even don't know when it will come. If you have cash in hand then every where it is available and they will come and install within a hour. By mailing their customer care email 3 times no response has received so far. Called many times their customer care, executive says they have arranged a call back from senior. No called received yet.Customer care guys telling they do not have authority to cancel the order once booked online. Being a first timer switching from cable to DTH very very bad experience. Considering to forget Rs.1900/-.
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Aug 15, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Jul 04, 2017
Updated by prasant2hr
Further update is that after posting complaint in this forum within 2 hrs I got call from DishTV and they agreed to cancel my order. Today I got reply my mail sent on 1st July 17 from DishTV customer care that my order has been cancelled and refund is initiated, amount will get credited within 5 to 7 days. Will update once received the refund. Thank you very much "consumercompaints".
Verified Support
Jul 04, 2017
DishTV Customer Care's response
Dear prasant2hr

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jul 14, 2017
DishTV Customer Care's response
Dear prasant2hr

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Jul 14, 2017
Updated by prasant2hr
I got my refund within 3 days after cancellation. thanks. Dishtv
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