[Resolved] DishTV — dth

subbarayalusanthanam

from Mumbai, Maharashtra

Address:	607002
Website:	Dish TV India

On line recharge done on 02/10/2016 for rs.2640/- (V. C. No.[protected]) for one year validity. After completing 9 months they are sending message through sms & tv display like "basis your last recharge of rs.2640, you are rs.78 short for availing 3 months of free entertainment. Just recharge today with rs.2718 for 9 months. Tnc". Why they didn't inform at the time of recharge itself regarding this shortage of rs.78 to avail 3 free months?. At the time of on line recharge they informed one year validity, but now they are telling you are recharge date falls on 18/07/2017. I think this is one type of on line cheating & we have to investigate this.

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Aug 26, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2017

DishTV Customer Care's response Dear subbarayalusanthanam

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV