[Resolved]  DishTV — Every second month signal not found

Address:New Delhi, Delhi, 110034

Pathetic service by dish tv. Every second month their antena goes out of service. And they always claim that this happens due to high winds. But my concern there is no such weather conditions n delhi and this is happening.
And when we call up the call center they refuse to help and say this happens with dish tv.
The only thing left is now moving onto consumers forum court to abide by the customer rights as well.
Regards
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Dec 12, 2016
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2016
DishTV Customer Care's response
Dear Pratibha Dutt

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Nov 09, 2016
DishTV Customer Care's response
Dear Pratibha Dutt

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

My VC no [protected]. I call dish TV for other query but I sports magic pack activate on my VC number on 28 Oct 2016.i have three complaint number but actions are not taking on it. Complaint numbers are as follows[protected],[protected],[protected] which are unsolved. Please take action on it. As early as possible
DishTV Customer Care's response, Nov 4, 2016
Verified Support
Dear Sanjay. Lokare.

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Nov 5, 2016
Verified Support
Dear Sanjay. Lokare

As per our conversation with you on 9850332655, informed you that sports magic add on pack has already been deactivated.

Regards
Online Team
DishTV

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