[Resolved] DishTV — extra money

Saalim Qurashi

from Noida, Uttar Pradesh

Address:

Gurgaon, Haryana

I recharged for 12 month as an offer given by them that i will get 2 months free. I recharged on 29 april and noticed next recharge date as 30/12/18. I called them and told them. They said they have provided two free channels previously which is chargeable now.. Advised i don't need those channels. Said can't change that. Customer service agent are pathetic and they argue with customer unnecessary without any resolution. Refuses straight away. Then just to escape they transfer to sup. Long hold no response.

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Jun 8, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

DishTV Customer Care's response Dear Saalim Qurashi,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

May 08, 2018

DishTV Customer Care's response Dear Saalim Qurashi,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV