[Resolved] DishTV — false claims by dish tv customer representative

Aman vikal

from Noida, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201306
Website:	www.dishtv.in

I received a call from dish tv that i can avail hd service starting at 100rs. Per month (25rs. For first month) with base pack as bharat pack.
But now the are rejecting it that it is not possible to use hd pack with bharat pack and added family hd pack without changing base pack.
I have recording of the call, and send the recording to their mail but received no response.

Very bad customer service.

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Nov 11, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

DishTV Customer Care's response Dear Aman Vikal,
Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Oct 03, 2017

DishTV Customer Care's response Dear Aman vikal

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV