[Resolved] DishTV — False commitment | |||||
Dear Team, Dish TV customer care giving false commitment for new offers. I have Dish TV HD connection and VC Number: [protected]. before 20 day i call received from Dish tv costumer care executive he said new offer HBO HD channel No 24 and 25. he said one month this 2 channel is free other wise u do not continue then u call to CC and deactive this channel without charges.. But now i call to CC Miss Meera she said this channel is chargeable. i am surprise. then i said this lady previous call history this offer but she not accepted. she again again said this chargeable channel.. This is false commitment giving Dish TV costumer care team. it is not acceptable kindly request to you pls take action to Dish TV co. Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear laxmandunghav
As per our conversation with you on [protected], we informed you that we have deactivated HBO HD alacarte with effective from 14 10 2015. Moreover, we have processed Rs 66 waiver on your VC Your next recharge date has been changed to 16 10 2015. For further assistance please get in touch with our customer care.
Regards
Online Team
DishTV
As per our conversation with you on [protected], we informed you that we have deactivated HBO HD alacarte with effective from 14 10 2015. Moreover, we have processed Rs 66 waiver on your VC Your next recharge date has been changed to 16 10 2015. For further assistance please get in touch with our customer care.
Regards
Online Team
DishTV
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Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.
Regards,
Online Team
DishTV