[Resolved]  DishTV — fraud activity

My vc no. : [protected]
Token number : [protected].
User id : 28737390

Please note the problem and kindly solve the same at the earliest.

Yesterday on 15th april 2019, after logging in your website, i have selected the channels that we wanted the monthly charge showed is rs 189. We recharged for one month.
But on the tv screen in 'my account section" the switch off date is shown as april 30. We recharged for one month and the amount rs 189/- is for one month including 18% gst. You can check it from your end. Then why it is shown as switch off date is april 30?
The company is cheating.

Kindly update the same.

Thanks & regards
Akhil francis..
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Jun 1, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Apr 16, 2019
Updated by Saju17
We called from our Registered Mobile Number to Dish TV customer care and call is not getting connected to that number. We received message from dish that a refreshment message has been sent by them and to switch off set top box and then witch on and keep on channel number 96 for 15 minutes. We did the same. But even after keeping it on channel 96, for 30 minutes, account information is not updated.
Verified Support
Apr 17, 2019
DishTV Customer Care's response
Dear Akhil,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Apr 29, 2019
DishTV Customer Care's response
Dear Akhil,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Apr 30, 2019
Updated by Saju17
Dear Online Team,

"Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance."

What do you mean ?
What information is awaited?

How many times we have to write to you?
Sorry to say that your reply is not at all acceptable. It is totally absurd what you are saying.
This is how you are cheating the customers saying bla.. bla.. bla..
You are thieves.
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