[Resolved] DishTV — fraud at dishtv | |
I was using dishtv from last 5 years and meanwhile i changed setupbox many times too. However this time i noticed that after i did 3 months recharge very same week setup box gets hanged after 15 20 min. But after restarting it works again for 15-20 min. So i complained dishtv. Their man came and without opening setupbox he said this needs to be changed. I asked him what is the issue with my setup box. As a technical person i can understand if thers some short-circuit it may be damaged but there's nothing as such, still dishtv wants to replace that box with new one with extra charges. As they know that i have already paid for 3 months. This kind of cheating is done by dishtv. Was this information helpful? | |
Jan 17, 2020 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Dec 16, 2019 DishTV Customer Care's response Dear Hemant, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Dec 17, 2019 DishTV Customer Care's response Dear Hemant, We have tried to contact you on [protected] but the number was not contactable. Moreover, we have received confirmation from the service team that issues related to the channels STB has been resolved. Now your new VC number is [protected], get back to us for further assistance. Regards, Online Team DishTV | |
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Customer care saying 4 times:- we will solve all problem in 24 hours. But thay not solve.i will completed again and again.
But no solve.
Hope you are doing good.
We regret the inconvenience caused to you. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV