[Resolved] DishTV — freedom of choosing of channels

jitendra machchhar

from Rajkot, Gujarat

Address:

Rajkot, Gujarat, 360001

They have deliberately arranged such system that i am unable to choose my desired channels, which is violation of trai guidelines

Irrespective my continuous efforts to approach my cable operator dish tv they neither communicate me any thing in this regard

I am asking them to call me but they didn't call me

Also the picture quality of broadcaster has become poor

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Feb 23, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2019

DishTV Customer Care's response Dear Jitendra,

Thanks for reaching out to us. For your convenience, we have created a simple tool that allows you to choose your favorite channels/ pack as per your need. Just click here < https://www.dishtv.in/Pages/map.aspx> and give us your advance request for the change. Please write to us at [protected]@dishtv.in or contact our customer care in case you need any further assistance in this regard.

Regards,
Online Team
DishTV

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Comments

Bapunn

from Talcher, Odisha

Dr Sir
I had a recharge in my dish tv id on 07/01/2019 but till now, my Dish tv id is not active.
Then I also complaint 3 times near customer care.

DishTV Customer Care's response, Jan 22, 2019

Verified Support

Dear Customer (Bapunn),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Jan 30, 2019

Verified Support

Dear Customer (Bapunn),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV