[Resolved] DishTV — Frequent disconnection - refund charges of disconnection | |||||
We have taken Dish TV connection, card number[protected]. Many times we observed on TV Screen as the connection is deactivated. Recently on 24-03-16 faced this problem and mailed the same to customer care with image of deactivation. Auto response message states that they will address the concern. Over phone also they wont raise complaint and give complaint number. Even with one day delay recharge from customer they will charge extra penalty. We requested them to refund the charges for the days of disconnection otherwise we are constrained to approach consumer court. They are reluctant. Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Dear Sreedhar Narpala,
Hope you are doing good.
As per our conversation with you on 9*******1, it has been confirmed by you that there is no issue with your Dish TV connection as of now Moreover, we have extended 5 days validity of your connection .For any further clarifications, please drop us an email on [protected]@dishtv.in.
Regards,
Online Team
DishTV
Hope you are doing good.
As per our conversation with you on 9*******1, it has been confirmed by you that there is no issue with your Dish TV connection as of now Moreover, we have extended 5 days validity of your connection .For any further clarifications, please drop us an email on [protected]@dishtv.in.
Regards,
Online Team
DishTV
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Hope you are doing good.
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.
Regards,
Online Team
DishTV