[Resolved] Dishtv — frequent failure of hd stb, refurbished

 
2 Reviews
Kolkata, Kolkata District, West Bengal, India
 rsgdkl on Jan 11, 2019
Using dish tv, till the normal stb was installed ok but after converting to hd stb, the frequent problems and failure of stb continues since they replace on chargeable basis refurbished [email protected]/-, no option for new stb? More over during failure non watching days, no refund or adjustment on non watching days? I need either newto discontinue dishtv and want refund of remaining subscriptions charges already paid for 3 month.
Complaint marked as Resolved Feb 24, 2019

Complaint Status


[Jan 11, 2019] DishTV customer support has been notified about the posted complaint.
Verified Support
DishTV Customer Care's response, Jan 12, 2019
Dear Customer(rsgdkl),

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
DishTV Customer Care's response, Jan 21, 2019
Dear Customer(rsgdkl),

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I m not use dish TV..
Daily iteration calls comming..
Please remove my number in dish TV...
My number is [protected]
DishTV Customer Care's response, Jan 16, 2019
Verified Support

Dear Akash,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [email protected]

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jan 16, 2019
Verified Support

Dear Akash,

We wish to inform you that the mentioned mobile number 9600529200 has been deleted from VC 01521293355 as you are not using the DishTV connection.

Regards,
Online Team
DishTV

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    38%
    Complaints
    3334
    Pending
    706
    Resolved
    1079
    phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    location
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    Dishtv - frequent failure of hd stb, refurbished