[Resolved]  DishTV — frequent failure of hd stb, refurbished

Address:Kolkata, West Bengal, 700067

Using dish tv, till the normal stb was installed ok but after converting to hd stb, the frequent problems and failure of stb continues since they replace on chargeable basis refurbished [protected]@rs600/-, no option for new stb? More over during failure non watching days, no refund or adjustment on non watching days? I need either newto discontinue dishtv and want refund of remaining subscriptions charges already paid for 3 month.
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Feb 24, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2019
DishTV Customer Care's response
Dear Customer(rsgdkl),

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jan 21, 2019
DishTV Customer Care's response
Dear Customer(rsgdkl),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

I m not use dish TV..
Daily iteration calls comming..
Please remove my number in dish TV...
My number is [protected]
DishTV Customer Care's response, Jan 16, 2019
Verified Support
Dear Akash,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jan 16, 2019
Verified Support
Dear Akash,

We wish to inform you that the mentioned mobile number 9600529200 has been deleted from VC 01521293355 as you are not using the DishTV connection.

Regards,
Online Team
DishTV

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