[Resolved] DishTV — hd add on pack not activated

dhiraj velhal

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411046
Website:	www.dishtv.in

On my Dishtv connection I had done recharge for hd channels which costs Rs. 220(including GST). But these channels are not activated. I got error 301 "CHannel not found". my sd channels are visible. I called customer care, they told me that your dish is not alligned properly, so I told them that 'This is not my fault. I want my refund as soon as possible.' but my request is not accepted. Please resolve my issue.

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Nov 28, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2017

DishTV Customer Care's response Dear Dhiraj Velhal,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV