[Resolved]  DishTV — ill measures taken by company to avoid adherence to trai regulations.

Address:New Delhi, Delhi, 110007

As per trai regulations, all the dth provider has to provide an option to customer to select channels on their own choice. We have been contacting the service provider from so long and they kept on saying that the scheme is not available, now when 31 jan has come, which is the last date to apply for your selected channel pack, they have deliberately slowed down their website server. As a result, i as a customer is not able to log in to my dish tv account to select the pack as per my need. This is highly corrupt and ill practice showcased by dish tv. They are waiting for the date to pass by so that we can’t access our right to select pack of our choice. I request you to take some actions against the service provider, and also extend the last date for applying the channel pack of our choice.
Thanks
Saurabh rawat
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Mar 15, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2019
DishTV Customer Care's response
Dear Saurabh,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Feb 09, 2019
DishTV Customer Care's response
Dear Saurabh,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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