[Resolved] DishTV — illegal subscription charges billed for deactivated account for 2 months | |
Hi dish tv, Vc : [protected] This connection is deactivated from 12th sep 2017 till date for 2 months but you have deducted monthly subscription charges for sep and oct month for a deactivated account. This is illegal, how can you charge subscription cost for dis-continued service of 2 months, when account itself is deactivated since 12 th sep. When the account itself is suspended since 12 sep till date why have you deducted 281 for sep and 281 for oct month from the available account balance. Request you to immediately refund the rs 562 [281+281] to the available balance. Regarding re-activation of connection request will be raised separately once above issue is resolved. Thanks. - yoginder [protected] Last recharge on 3 sep (3/9): rs 756 Deactivation start date 12 sep (12/9) to till date Un-authorised billing (Amount deducted from account balance) For sep: 281 For oct: 281 Account balance now: rs 5 only as of 10 oct 2017. Was this information helpful? | |
Nov 3, 2017 Complaint marked as Resolved Missing amount was credited back after re-activation of the connection. Please mark complaint resolved. DishTV customer support has been notified about the posted complaint. Verified Support Oct 11, 2017 DishTV Customer Care's response Dear yogiyadav84Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV | |
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