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[Resolved]  DishTV — installation and service level of dish tv

Address: 42 Binori Bungalows, Aarohi club Road, Bopal Ahmedabad, 380058

Pls note the dishtv was installed at my house on 7th april, 2019. At the time of booking it was informed to me that hdmi cable would be provided to me but the technician has not given the same. Upon checking he said he will give in a day or two, i had raised a compliant on 8th april to the customer service team of dishtv but till date no reply from them. They have taken rs 1690 from us but have not issued any receipt of bill. At the time of booking it was told that one month would free for all channels and now they say the we need to renew by 28th april, that is 10 days less than what they offered.

This is absolutely disgusting, very pathetic service.
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May 22, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2019
DishTV Customer Care's response Dear Emmanuel,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Apr 20, 2019
DishTV Customer Care's response Dear Emmanuel,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Nov 30, 2020
Updated by Emmanuel Thekanath Thank you so much for taking my complaint, the matter stands resolved
 
4 Comments

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Comments

I did recharge in dishtv app and did payment via BHIM. The balance has been deducted and in dishtv app it's still showing no recharge done. Please do something about it.
VC no. [protected]
Reply
DishTV Customer Care's response, Apr 11, 2019
Verified Support
Dear Customer (Vk.17),

We are sorry for the experience you had. Please share your registered mobile number with us at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 20, 2019
Verified Support
Dear Customer (Vk.17),

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Dishtv unable to update my new package as per my request for VC number [protected]. my contact number [protected] please call be in between 5am to 8pm.
Reply
Praveen384's reply, Apr 1, 2019
dishtv unable to update my new package as per my request for VC number 02513496711. my contact number 9871116347 please call be in between 5am to 8pm.
DishTV Customer Care's response, Apr 11, 2019
Verified Support
Dear Praveen,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [email protected].

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 12, 2019
Verified Support
Dear Praveen,

As per our conversation on 9871116347, you have confirmed that issue related to the Dish TV package has already been attended and resolved.

Regards,
Online Team
DishTV
Sir/Madam
I request you to change my Registered Mobile Number [protected] to [protected] of VC No.[protected], because of lose of the sim card.
My mail id is [protected]@gmail.com
My phone number is [protected]
Reply
DishTV Customer Care's response, Apr 11, 2019
Verified Support
Dear Sandeep,

Thanks for writing in. If you want to register/change your mobile number then you can send the message from RMN & NON-RMN (DISHTV) (RMN) (11 DIGIT VC NUMBER) to 57575. Also, you can log in on our Website (www.dishtv.in) to change your Register Mobile number.

Regards,
Online Team
DishTV
Dish tv vc no [protected], though sufficient amount there but channel not comming
Reply
DishTV Customer Care's response, Apr 11, 2019
Verified Support
Dear Mr. Ghosh,

We are sorry for the experience you had. Please share your registered mobile number with us at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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