[Resolved]  DishTV — Irrelevant packs activation without consumer concern

This is not a one month observation. I'm observing from a year and finally complaining. It seems they add and activate channels without customer ask and increase the cost of the pack even they change the pack and charge more amount.

I had finalized a pack as per my need with a fix monthly charge but after 2 month what I realized, initially they added some channels(some active play channels) and my monthly charge got increased and paid it and again next month they changed the plan and again amount got increased and when I finally called them and ask for the clarification they don't have any answer and transferred the call to senior but then even senior doesn't know anything and they disconnect the call.
Was this information helpful?
No (0)
Yes (0)
Dec 15, 2021
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2021
DishTV Customer Care's response
Dear Arun,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Nov 06, 2021
DishTV Customer Care's response
Dear Arun,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information