[Resolved] DishTV — is dish tv kidding with us?

Prasenjeet Sengupta

from Rourkela, Odisha

Address:

Sundargarh, Odisha, 769015

According to trai's new rules, i am a dish tv customer, but when i am trying to talk to customer care, i am not able to talk about dish tv's new rule. And when i'm going to select the channels, dish tv's website is not open properly. And sometimes it's opening up very slowly. If trai had to make rules then do it correctly. Websites are not open properly, slowly opening of website, dish tv operators in my area are refusing that they have not got any such information so that channels can be easily selected without assistance online. If the website is being opened after so many hard work, then the prices are being added forcefully after the selection. While selection the pack, the price is showing something and after the selection the price is something. Which kind of joke is this. We are facing a lot of difficulties. Please get rid of this trouble so that we do not need to port dishtv.

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Mar 10, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2019

DishTV Customer Care's response Dear Prasenjeet,

We completely understand the situation that you are facing. Due to high call volumes, there might a delay in attending your call. Furthermore,
we would like to inform you that the website issue is a temporary issue and It will be resolved soon. However, you can give your list of preferred channels to us via E-mail at [protected]@dishtv.in and we will be glad to assist you regarding your channel selection. Feel free to contact if you face any issue or concern.

Regards,
Online Team
DishTV