DishTV — late response & poor quality of service

Address:

East Singhbhum, Jharkhand

My DIS TV CARD No- 0151372. . Recently I have changed my residence. Before two months a technician Mr. Pramanik came from your authorized service center .and fixed the dis on the wall of my flat. Just after two days the dis fell down from the wall and we were unable to view the programme as the message was coming THERE WAS NO SIGNAL We booked complain, , technician attended our call after 3 days after 08 times of our follow up. .. He came and fixed the dis with a two Nail only. When we requested him to fixed properly with nut & bolt on the wall . He did not respond our request. As a result yesterday in the evening when we open the TV ., we see it became out of order, no picture is viewing. the message is coming as there is no signal. After investigation we saw that the DIS has came out from the wall and lying on the floor.. and we are unable to view the programme . Today at 08.00 am I have logged complain in [protected] and my complain/ service request * tickect no is[protected].. The quality of work is very poor, they dont want to listen anything. for which we are facing the problem again & again. . Kindly do the needful as such your authorized service center should render the proper service to the customer otherwise there will no other way but to disconnect the DIS TV Connection and have to go for other agency. With regards, Manik Ram Bhattacharyay Flat No-104, B-BVlock, 1st Floor, KAMDHENU ENCLAVE, Telco Collony, Jamshedpur-831004, Jharkhand, Mobile No-[protected]/ [protected]